a customer retention science tool.

   
     
DHA, inc.  

Your instructional tool for training managers on the methods and madness of the industry.


shadowprice.com level 2 version 3: Autopilot was designed to simulate a deregulated/privatized, residential retail electricity market customer class of middle- to upper- income households. Because of its comprehensive representation of the market, shadowprice.com is ideal as a management training tool - to educate present and future managers on the methods and madness of the energy business and other industries where customers like different options and accessories while businesses like mergers, acquisitions, and workforce consolidations.

One strategy for learning the game is to develop and implement a simulation design such as the one below, designed for the household electricity application:

table of strategy

Remember, shadowprice.com is a simulation tool, but it's also a game, and games are fun. This one is fun simply because it is difficult to win. So, when a player does win, it makes her feel good because she has learned what product designs work best in what situations.

We hope you will download shadowprice.com for management training from our website and purchase the tutorial and background materials that explain all that it does. For an additional cost, we will provide your business with on-site training.Visit our "at work" pages for more information.

 

   
 

 "That these impressions have been condemned as 'pessimistic' - as if that were a very wicked adjective - shows a curious muddle-mindedness. It must be obvious that there is a higher characteristic of philosophy than pessimism, or than meliorism, or even the optimism of these critics - which is truth. Existence is either ordered in a certain way, or it is not so ordered, and conjectures which harmonize best with experience are removed above all comparison with other conjectures which do not so harmonize." Thomas Hardy,
Preface to the Wessex Edition of 1912, October, 1911

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 
   
      © 2001-2008 Dan Hamblin & Associates, Inc. All rights reserved.